202-728-0352 info@gwhcc.org
    Events|News|Newsletter Sign Up

Upcoming Events

January 17, 2018 @ 5:30 pm - 7:30 pm
This reception will help educate small business owners in wards 7 and 8 about free one on one assistance, training and
January 24, 2018 @ 9:30 am - 11:00 am
Join us on January 24th from 9:30am - 11:00am at our offices for our first ever small business focus group. Share your
February 7, 2018 @ 6:00 pm - 8:00 pm
Join us as we kickoff our first GWHCC Exchange of 2018 at a brand new location! Enjoy hors d'oeuvres and free flowing drinks
February 8, 2018 @ 8:30 am - 10:30 am
Join us to learn tips on financial planning for your business. For more information please contact Emilia Cortes Gomez at

Latest News

Published Thursday, September 1, 2016
Home | Contact The Chamber 2016 Hispanic Heritage Celebration GWHCC is pleased to invite you and join us to celebrate the Hispanic Heritage Celebration on more»
Published Monday, June 6, 2016

WASHINGTON, DC, June 6, 2016 –The Greater Washington Hispanic Chamber of Commerce (GWHCC) celebrated its annual Gala: Honoring Hispanic Businesses in Construction on June 3rd at the Omni Shoreham in Washington, DC. This year the GWHCC recognized five individuals in the construction sector who have excelled in various categories and celebrated its 40th anniversary.


Email Sign Up

Fill out the fields below to sign up to receive email messages.
First Name
Last Name
Email Address
Choose an Email List

Before submitting this form, please click on the link below to move the contents of box "A" into box "B" leaving the first box empty.

A: B: Click to Move


Conference Service Manager

Company: The Line DC

Date Posted: 06/28/2017
Location: Washington, D.C.
Position Description:

As a Convention Services Manager, you will fill a pivotal role in the events department. You will work closely with the Sales, Catering and Banquet teams to plan, detail, coordinate, and implement special events and other meetings, conferences, and special projects. Responsible for overseeing the terms of sales letter contract and guiding meeting planners through the planning process.  You will communicate the needs and expectations of the client with all departments in the hotel to ensure successful execution of the event and guarantee client satisfaction.



  1. Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs. 
  2. Coordinate with the Sales Department and Catering to ensure proper utilization of function space to yield maximum revenues. 
  3. Finalize the requirements of confirmed bookings while maximizing revenue potential through up-selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Maintain an active trace/follow-up system. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. 
  4. Supervise the execution of banquet events. Review all function space with banquet manager and when necessary head house attendant. Ensure satisfaction of client at the outset of all events. 
  5. Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting Pre-Convention Meetings, Bi-Monthly Board of Operations, Planning Visits, and Menu Tastings. 
  6. Comply with The Line Hotel standards for conference services, while working harmoniously and professionally with co-workers and planning committee. 
  7. Make timely and impromptu decisions, which balance client’s needs with the financial, safety and staffing goals of the hotel. 
  8. Find solutions to the inevitable challenges and glitches that arise while groups are on the property and keep Director of Conference Services and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate. 
  9. Maintain knowledge of hotel facilities, capacities, and dimensions of meeting space and basic operational needs of all operating departments. 
  10. Comply with The Line Hotel Work Rules and Standards of Conduct as set forth in The Guide Line 



  1. Assist with all guest inquiries within the sales, marketing, and catering department, including assistance with high telephone volume and walk-in site inspections.
  2. Assist Sales and Catering departments as required, particularly during large group movements.
  3. Mentor and develop Administrative staff for future career growth.
  4. Act as the liaison for all vendor/supplier related clients needs, (i.e. Audio Visual, Florists, Entertainment, Transportation, DMC, Off-site Locations etc)
  5. Provide input for the weekly forecast




Education: Bachelor’s Degree 

Experience: 2 to 3 years experience directly related to hotel conference services.


Skills and Abilities:  

Excellent reading, writing & oral proficiency in the English language.

Good organizational skills.

Attention to detail.

Ability to multitask

High level of creativity

Ability to work long and irregular hours, weekends, and evenings.

Able to negotiate, organize, delegate & work under pressure

Basic knowledge of audio-visual equipment and Internet technology – helpful.

Contact Us

First Name
Last Name