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Upcoming Events

January 17, 2018 @ 5:30 pm - 7:30 pm
This reception will help educate small business owners in wards 7 and 8 about free one on one assistance, training and
January 24, 2018 @ 9:30 am - 11:00 am
Join us on January 24th from 9:30am - 11:00am at our offices for our first ever small business focus group. Share your
February 7, 2018 @ 6:00 pm - 8:00 pm
Join us as we kickoff our first GWHCC Exchange of 2018 at a brand new location! Enjoy hors d'oeuvres and free flowing drinks
February 8, 2018 @ 8:30 am - 10:30 am
Join us to learn tips on financial planning for your business. For more information please contact Emilia Cortes Gomez at

Latest News

Published Thursday, September 1, 2016
Home | Contact The Chamber 2016 Hispanic Heritage Celebration GWHCC is pleased to invite you and join us to celebrate the Hispanic Heritage Celebration on more»
Published Monday, June 6, 2016

WASHINGTON, DC, June 6, 2016 –The Greater Washington Hispanic Chamber of Commerce (GWHCC) celebrated its annual Gala: Honoring Hispanic Businesses in Construction on June 3rd at the Omni Shoreham in Washington, DC. This year the GWHCC recognized five individuals in the construction sector who have excelled in various categories and celebrated its 40th anniversary.

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Guest Service Operator

Company: The Line DC

Date Posted: 06/28/2017
Location: Washington, D.C.
Position Description:

Create a friendly, comfortable and helpful atmosphere for guests that demonstrate the highest standards for gracious hospitality.

Deliver a level of service marked by its sincere focus on each guest, consistent attention to detail and commitment to excellence.

Manage incoming calls and inquiries directed to the hotel in a courteous and efficient manner.

Handle guest inquiries in a prompt and courteous manner, whether personally or by directing the guest to the appropriate department.

Knowledgeable of the hotel's facilities and outlet operating hours.

Ability to give directions to all guests and patrons to the hotel and/or surrounding area destinations.

Follow department policies, procedures and service standards

Follow hotel safety policies and procedures

Perform any other reasonable duties as required by the Front Office Manager or other management of the Hotel


Qualifications:

Prior hospitality or customer service experience preferred

Prior experience using Microsoft Office required.  Must display ability to work with general computer operations.

Must have strong communication skills both written and verbal.

Must be organized and willing take initiative to achieve the goals of both the department and the hotel.

Must be able to multi-task and possess the ability to recognize that the guests’ interests and needs are always primary.

Must be able to work a flexible work schedule including evenings and weekends.

Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Maintain high standards of personal appearance and grooming.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to maintain confidentiality of information.

Perform other duties as requested by management.



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